Responsible Gaming

Our Commitment to Safe Gaming

At Bespoke Weaving, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting responsible gambling practices and supporting our players in New Zealand.

Age Verification

Online gambling in New Zealand is strictly for players aged 18 years and over. By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction. We employ strict age verification procedures to protect minors from gambling-related harm.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Spending more time or money on gambling than intended
• Chasing losses by gambling with more money to recover what you've lost
• Hiding gambling activities or lying about the amount spent
• Neglecting work, study, family, or other responsibilities due to gambling
• Borrowing money or using savings to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or relieve stress
• Experiencing relationship conflicts related to gambling
• Financial difficulties or debt arising from gambling

Self-Help Tools

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a session or timeframe
• Reality Checks: Receive regular reminders during play showing your session duration and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

To activate these tools, contact our customer support team or adjust settings in your account dashboard.

Support and Counselling Services in New Zealand

If you're struggling with problem gambling, confidential support is available:

• Gambling Helpline (NZ): 0800 654 655 (free, confidential, 24/7) — Call or text for support from trained counsellors
• Gamblers Anonymous (NZ): www.gamblersanonymous.org.nz — Peer support meetings across New Zealand
• Problem Gambling Foundation (NZ): www.pgf.nz — Counselling and support services for problem gambling

Additional international resources:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au

Take Action Today

If you're experiencing problems with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available. You don't have to face this alone.

Contact the Gambling Helpline on 0800 654 655 or visit www.pgf.nz to speak with a counsellor.

Remember: Gaming should be fun and entertaining. If it stops being enjoyable, it's time to seek help.